Privacy Policy

Last updated: January 2026. This Privacy Policy outlines how Vesperaix Biotech Inc. ("we," "us," "our," or "Company") collects, uses, discloses, and safeguards your information when you interact with our services, website, and products.

1. Information We Collect

We collect information you provide directly to us, including:

• Personal identification information (name, email address, phone number, mailing address)
• Professional information (occupation, credentials, clinical background)
• Health and sleep-related data you voluntarily provide for consultation purposes
• Payment information processed securely through third-party payment processors
• Communication preferences and inquiry details

2. Automatic Information Collection

When you visit our website, we automatically collect certain information:

• Device information (IP address, browser type, operating system)
• Usage data through analytics tools (pages visited, time spent, referral sources)
• Cookies and similar tracking technologies
• Location information (general, non-precise geographic data)

3. How We Use Your Information

We use collected information for the following purposes:

• Providing, maintaining, and improving our sleep science services and products
• Processing transactions and sending service-related communications
• Responding to your inquiries and providing customer support
• Personalizing your experience and tailoring content recommendations
• Conducting research and developing evidence-based sleep solutions
• Marketing and promotional communications (with your consent)
• Complying with legal obligations and enforcing our Terms of Service
• Preventing fraud and protecting the security of our services

4. Legal Basis for Processing (Canada)

As a Canadian company operating under PIPEDA (Personal Information Protection and Electronic Documents Act), we process personal information based on:

• Your explicit consent
• Contractual necessity (to provide services you've requested)
• Legal compliance and regulatory requirements
• Legitimate business interests

5. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share data with:

• Service providers and contractors under confidentiality agreements
• Healthcare professionals with your explicit consent
• Legal authorities when required by law
• Business partners for joint research initiatives (de-identified data)

6. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure SSL/TLS connections on our website
• Regular security audits and penetration testing
• Access controls and role-based permissions
• Employee training on data protection and privacy

While we strive to protect your information, no transmission method over the internet or electronic storage is entirely secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

You may request deletion of your data at any time, subject to legal retention obligations.

8. Your Rights and Choices

Under Canadian privacy laws, you have the right to:

• Access your personal information held by us
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Withdraw consent to data processing
• Opt-out of marketing communications
• Request a copy of your data in a portable format

To exercise these rights, contact us at lab@vesperaix.bond or call +1 403 266 5584.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance functionality and understand user behavior. You can control cookie preferences through your browser settings. We respect "Do Not Track" signals where applicable.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal information.

11. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it promptly.

12. International Data Transfers

Vesperaix Biotech Inc. is based in Canada. Your information may be stored and processed in Canada. By using our services, you consent to such transfers, which comply with Canadian privacy laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by email or prominent notice on our website. Continued use of our services after updates constitutes acceptance of the revised policy.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

15. Privacy Complaint Process

If you believe your privacy rights have been violated, you may:

• File a complaint with us directly (see Contact Us section above)
• File a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca